Frequently asked questions
Frequently Asked Questions
Does the canopy protect from rain as well as sun?
Does the canopy protect from rain as well as sun?
Yes. The dome canopy provides full overhead protection from both sun and rain. It's built for Australian conditions — which means it handles a July footy morning just as well as a January cricket oval.
How long does it take to set up?
How long does it take to set up?
Under 30 seconds. Just take the chair out of the bag, unfold, deploy the canopy, lock the sides in place and sit down.
How long will my order take to arrive?
How long will my order take to arrive?
Most orders within Australia are dispatched within 1–2 business days. Standard shipping arrives within 3–8 business days after dispatch. You'll receive a tracking number as soon as your order leaves us.
Is the chair suitable for larger people?
Is the chair suitable for larger people?
Yes. The chair has a wide frame specifically designed for all-day comfort and is built to accommodate a range of body types. It has a weight capacity of 136kg.
Do you ship internationally?
Do you ship internationally?
Yes. We currently ship to Australia and the United States. Shipping rates and delivery times for the US are shown at checkout. More markets coming soon.
What is your returns policy?
What is your returns policy?
We want you to love your chair. If something isn't right, email us at admin@kampsmart.co and we'll look after you. You can also read our full returns policy here.